Custom Software · Draft in preparation
When Does Your Business Actually Need Custom Software?
The practical signals that a process has outgrown configuration and workarounds — and the questions worth answering before you commission a build.
Insights
Notes on when custom software is justified, what is worth automating, and how to evaluate technology investments. These articles are in preparation — no published versions exist yet.
Planned topics
Each topic reflects a decision businesses regularly face before committing to a technology project.
Custom Software · Draft in preparation
The practical signals that a process has outgrown configuration and workarounds — and the questions worth answering before you commission a build.
Automation · Draft
Where automation tends to pay back fastest in small and medium-sized businesses, and how to estimate the value before building anything.
Article in preparation
Data · Draft
How to recognise the point where a spreadsheet becomes an operational risk, and what a structured alternative looks like in practice.
Article in preparation
AI · Draft
Separating credible operational AI use cases from expensive experiments, with criteria for judging the outcome honestly.
Article in preparation
Want to be notified when these are published, or have a question one of them should answer? Mention it in your enquiry and we'll respond directly.
Tell us what isn't working. We'll help you explore what could.